We are proud to be members of the Association of Independent Tour Operators (AITO), an umbrella organisation that represents 122 of Britain’s best independent tour operators, founded over 40 years ago. All the operators are specialists in both destinations and types of tours about which they are particularly passionate, and offer an incredible level of choice, quality and service. CICERONI Travel abides by the Association’s Code of Conduct and adheres to the AITO Quality Charter which can be viewed here. Visit the website to find out more about the Association or call 020 8744 9280.
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. Our ATOL number is 9295.
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Ciceroni Tours Ltd (ABTOT No 5305), and in the event of our insolvency, protection is provided for the following:
1. non-flight packages
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Ciceroni Tours Ltd.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here.