Your
Financial Protection

We want you to feel confident that when you book with us, you will be in safe hands. We are proud to be a member of all the key trade associations and regulatory bodies within the travel industry, guaranteeing you a high standard of service and financial protection, in the unlikely event that things do not go according to plan.

aito Assured with Quality line Mono CICERONI

We are proud to be members of the Association of Independent Tour Operators (AITO), an umbrella organisation that represents 122 of Britain’s best independent tour operators, founded over 40 years ago. All the operators are specialists in both destinations and types of tours about which they are particularly passionate, and offer an incredible level of choice, quality and service. CICERONI Travel abides by the Association’s Code of Conduct and adheres to the AITO Quality Charter which can be viewed here. Visit the website to find out more about the Association or call 020 8744 9280.

 atol logo 9295 small 

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. Our ATOL number is 9295.

 

 ABTOT 5305 black logo

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for Ciceroni Tours Ltd (ABTOT No 5305), and in the event of our insolvency, protection is provided for the following:

1. non-flight packages commencing in and returning to the UK

2. non-flight packages commencing and returning to a country other than the UK, and

3. flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK.

1, 2 and 3 provides for a refund in the event you have not yet travelled. 1 and 3 provides for repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Ciceroni Tours Ltd.

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